We answer all e-mails, Monday to Friday 8am - 5pm est. Please contact us using “Ask a question” link at the bottom of this pageYou are bidding on the following item: System Info Brand: Dell Model: Latitude E6420 Form Factor: Laptop LCD Size: 14" Condition: Boots to BIOS CPU QTY: 1 Type: Core i7 Series: 2620M Cores: 2 Speed: 2.70GHz FSB: Memory Size: 4gb Type: DDR3 Speed: PC3-10600 / 1333MHz Hard Drive QTY: 1 Size: 256gb Interface: SSD RPM: SSD OS COA: 10 Pro Installed: Yes Other Video: Mobile - Intel HD Graphics 64mb Drives: DVD-ROM Network: Ethernet, Modem, Wifi, Bluetooth Ports: 3x USB, 1x Ethernet, 1x VGA, 1x Audio, 1x Modem, 1x PCMCIA, 1x SD Card, 1x HDMI, 1x eSATA Accessories: Battery Notes: Grade: B | Webcam This unit has been preloaded with Microsoft Windows 10. This unit has also been fully tested; we guarantee it will perform to the manufacturer’s specifications. This unit includes a battery but it is not guaranteed to hold a charge. This unit does not include an AC adapter. This unit has minor cosmetic scratches and scuffs that do not affect functionality. This purchase can be made with complete confidence because we offer a 30 day, money back guarantee. This auction will ship from our Portland, OR facility. Please bid accordingly. If you have any further questions on these products please do not hesitate to submit an inquiry on eBay and we will respond within 1-2 business days. We are closed on weekends. Happy bidding!